Our Story & Expertise
Two decades of trusted plumbing and septic services in Nebraska. Meet the professionals behind Paul's Repair Plumbing & Heating.
Founded on Trust & Quality Workmanship
Paul's Repair Plumbing & Heating was established with a simple mission: provide honest, reliable plumbing and septic services that Nebraska families and businesses can depend on. What started as a small local operation has grown into Keith County's most trusted name in septic tank pumping and plumbing repairs.
Our journey began over 25 years ago when founder Paul recognized the need for a plumbing service that truly understood the unique challenges of maintaining septic systems in Nebraska's rural communities. From septic tank pumping to complex plumbing installations, we built our reputation one satisfied customer at a time.
Today, our team of certified professionals continues to uphold the values that started our business: integrity in every job, transparent communication with our customers, and an unwavering commitment to quality workmanship. We believe that good service starts with good people, which is why we've carefully built a team that shares our dedication to excellence.
Our Core Values
- Integrity: Honest pricing and transparent communication
- Quality: Professional workmanship that stands the test of time
- Reliability: Same-day service and 24/7 emergency support
- Community: Supporting our neighbors in Keith County
- Innovation: Staying current with industry best practices
Meet Our Professional Team
Experienced, certified professionals dedicated to serving our community
Paul Rodriguez
Master Plumber & Company Founder
With over 25 years in the plumbing industry, Paul founded Paul's Repair with a vision to provide honest, reliable service to Nebraska families and businesses. His expertise in septic systems and commitment to quality has built the foundation of our company.
Mike Johnson
Senior Septic System Technician
Mike has been with Paul's Repair for over 8 years and specializes in complex septic system installations and repairs. His knowledge of Nebraska soil conditions and drainage patterns makes him invaluable for challenging projects.
Sarah Thompson
Service Coordinator
Sarah handles scheduling, customer communication, and ensures every service call runs smoothly. Her attention to detail and customer-first approach has earned her praise from clients throughout Keith County.
David Chen
Drain Cleaning Specialist
David specializes in drain cleaning and emergency plumbing repairs. His quick problem-solving skills and modern equipment knowledge help resolve urgent issues efficiently, minimizing downtime for our customers.
Our Achievements & Certifications
Professional credentials and recognition in the plumbing industry
Professional Certifications
Nebraska State Plumbing License
All technicians hold current Nebraska state plumbing licenses with ongoing education requirements to stay current with code changes and industry best practices.
Septic System Certifications
Our team is certified in septic system design, installation, and maintenance by the National Association of Onsite Wastewater Recycling Professionals (NAOWRP).
Safety Training & Compliance
OSHA-certified safety training and regular updates on workplace safety protocols, environmental protection, and hazardous waste handling procedures.
Community Recognition
Ogallala Chamber of Commerce Member
Active member supporting local business community initiatives and economic development in Keith County since 2010.
Better Business Bureau A+ Rating
Maintained an A+ rating with the Better Business Bureau for over 5 years through consistent customer satisfaction and professional service delivery.
Customer Choice Award
Recipient of the Keith County Customer Choice Award for Plumbing Services, recognizing our commitment to exceptional customer service and professional excellence.
Why Local Expertise Matters
Understanding Nebraska's unique challenges for better solutions
Soil Conditions
Nebraska's clay-heavy soil and varying drainage patterns require specialized knowledge for septic system installation and maintenance. Our local experience ensures proper system design for your specific property.
Weather Impact
Extreme temperature variations and seasonal ground shifts affect septic systems differently. We understand how Nebraska's climate impacts underground infrastructure and plan accordingly.
Community Knowledge
Living and working in Ogallala, we know the local codes, regulations, and common issues. This insight helps us provide faster, more effective solutions tailored to our area.
Local Resources
We maintain relationships with local suppliers and disposal facilities, ensuring efficient service and proper waste handling throughout the region. This network benefits our customers through faster response times.
Seasonal Awareness
From winter freeze-thaw cycles to summer drought conditions, we understand how seasons affect septic systems. This knowledge helps us schedule maintenance and provide preventive care at optimal times.
Personal Service
As neighbors, we're invested in our community's wellbeing. You'll work directly with Paul and our team, not a call center, ensuring personalized attention and genuine care for your satisfaction.
Our Mission
"To provide honest, reliable plumbing and septic services that exceed our customers' expectations while building lasting relationships within our community. We believe quality workmanship and integrity in business create the foundation for trust that lasts for generations."
- Paul Rodriguez, Founder
Ready to Experience the Paul's Repair Difference?
Join thousands of satisfied customers who trust Paul's Repair Plumbing & Heating for all their septic and plumbing needs. Get your free estimate today.
Easy Scheduling
Flexible appointment times that work with your schedule
Licensed & Insured
Full liability insurance and professional certifications
Satisfaction Guarantee
100% customer satisfaction on every service call